Core Returns Policy

Many transmission parts include a core charge, which is a refundable deposit added to your purchase. When you return your old transmission core, we refund the core charge. This program supports recycling and keeps costs lower for our customers.

At TranRenew, our Core Return Program is designed to be simple and stress-free.

What Is a Transmission Core?

A core is your old transmission or part that is being replaced. We return it to the manufacturer or rebuild facility so it can be remanufactured and reused.

This helps provide:

• Lower pricing on transmission products
• Environmentally responsible solutions
• Faster availability of rebuilt units

How to Return Your Core

1. Drain all fluids from the core
2. Place it in the original packaging if available
3. Ensure all major components are included
4. Return it to our location or ship it following our instructions
5. We will inspect the core and process your refund

Our team can help with packaging and shipping details if needed.

What Qualifies for a Core Refund

Cores must be:

• Fully assembled
• Not severely damaged (cracks, fire damage, etc.)
• Returned within the required timeframe
• The correct type matching the purchased unit

Approved cores qualify for a full deposit refund.

When Refunds May Be Reduced or Denied

Refunds may be adjusted if the core is:

• Missing major internal parts
• Heavily damaged beyond rebuild standards
• Returned past the allowed timeframe
• A different unit type than purchased

If any deductions apply, we will explain the reason clearly.

Refund Processing

Refunds are issued using the same payment method used at purchase after inspection and approval. Processing time may depend on your payment provider.

Need Help?

If you have questions about core returns, eligibility, or shipping instructions, our support team is ready to help.